As you might imagine, we get a lot of questions from clients about how
to deal with their insurance company. Here are 5 very simple tips to help
you more competently deal with your insurance company both, in advance
of, and during the claim process:
Don’t Trust Your Insurance Agent Blindly!Insurance agents are often hired based on their charisma, charm and ability
to sell policies, not necessarily on their depth of knowledge or aptitude
in fitting the right policy to their clients. No matter how affable your
agent is, do your own research and due diligence in determining which
policy and/or which insurance company is right for your needs.
Keep Notes and Files on Your Policy! Write down everything your agent tells you and keep any promotional material
you are given when signing an insurance policy. If, down the line, it
comes to light that your agent has misled you, either purposefully or
accidentally, the company has to pay you the full amount that was promised,
not what the policy actually says.
Read the Completed Application Form! Insist on getting a copy of the final application form and read through
it carefully. Contained within this document are the important details
that will make ALL the difference in the event you need to exercise your
policy. Among other things, read through the policy’s exclusions
and ask your agent questions about anything you do not understand.
Be Honest and Careful when Making a Claim! Never lie or exaggerate when you make your claim. Either of these can
lead to forfeiture of payment by your insurance company. If in doubt,
consult an independent expert before agreeing to a payment amount and
do not stretch or bend the truth.
Remember This Is a Game To The Insurance Company! The insurance company’s job is to pay you the smallest amount they
possibly can. Left to their own devices, they will pay you as little as
possible. Remember this in dealing with them and remember your rights
if you believe you are not being offered what you believe your accident
is worth. Be honest, don’t exaggerate, and if in doubt, consult
an expert who knows how insurance companies operate.
Doing these 5 simple things will greatly increase the likelihood that you
will walk away with the best settlement or decision possible.